Shipping Policy

PAA distributes assessment materials to appropriately qualified customers within Australia and New Zealand only.

Ordered goods requiring shipping will incur a freight & handling charge as follows:

Shipping within AustraliaShipping to New Zealand
Add 7.5% of the order value for freight % handlingAdd 12.5% of the order value for freight % handling
To a maximum of $66 incl. GSTTo a maximum of $120 incl. GST
Delivery times depend on postal services in your area.
Customers in country/regional areas of Australia should
allow at least 7 days for delivery.
Allow approx. 10 days for delivery

It is the responsibility of New Zealand and any other international customers to pay duty, GST, and any other applicable fees and charges subject to commercial goods imported to their country.

Shipping of the Griffiths III Kit will be charged at cost with a quotation provided for approval.

Orders are generally filled within 24 hours, pending stock availability. Clients will be notified if goods ordered are unavailable. However, if an order is urgent, customers are advised to contact PAA in the first instance.

Physical goods are despatched from our Sydney office to Australian and NZ customers within 24 hours of receipt via Australia Post, FedEx or another similar shipping provider.

Filled orders for online goods and computer report usages which are transferable online will not incur freight & handling charges.